Privacy and Cookies
Sapa Ethnic Travel is committed to user privacy in our products and services. This policy outlines our personal information handling practices. If you give us personal information, we will treat it according to this policy.
This policy covers Sapa Ethnic Travel’s corporate web site.
Types and uses of personal information.
Your personal information is used in the following ways:
Customer Feedback and Support.
Provides a mechanism for requesting information from Sapa Ethnic Travel. Also used to tell us how we can improve our products, services and site designs.
Used to raise and respond to issues and inquiries of all types. Also used to distribute information about Sapa Ethnic Travel, our products, and services.
We will only use your personal information in the ways specified when it was collected. We will not subsequently change the way in which we use your personal information, unless you consent to the new usage.
We protect the personal information you share with us. For example, if you make an online purchase with us, we encrypt your credit card number. Access to your personal information is limited to people who need it to do their job.
Authorized third party agents may also need access to some of your personal information. For example, if we need to ship something to you, we must share your name and address with a shipping company. We only provide third party agents with the minimum amount of information needed to complete the requested service or transaction. We do not otherwise share your personal information with third parties, unless you have granted us permission to do so.
Sapa Ethnic Travel will not retain your personal information longer than is necessary for the purposes for which it was collected.
Linked web sites.
We provide links to third party sites. Since we do not control these Web sites, we encourage you to review the privacy policies posted on these (and all) third party sites.
We do not knowingly collect personal information from children under the age of 13. If we learn that we have personal information on a child under the age of 13, we will delete that information from our systems. Sapa Ethnic Travel encourages parents to go online with their kids. Here are a few tips to help make a child’s online experience safer:
Teach kids never to give personal information, unless supervised by a parent or responsible adult. Includes name, address, phone, school, etc.
Know the sites your kids are visiting and which sites are appropriate.
Look for Web site privacy policies. Know how your child’s information is treated.
Check out the FTC’s site(1) for more tips on protecting children’s privacy online.
If you choose to disable cookies in your browser, you can still access our Web site. Some Web sites will not allow you to complete certain activities if cookies are disabled. For example, our consumer e-commerce site uses session cookies and persistent cookies to process transactions. If your browser does not accept cookies, then the associated shopping bag will not work and you will not be able to place an order.
Accessing and updating information.
We need your help in making sure your personal information is correct in our systems. Please notify us of changes to your name, address, title, phone number or email address. Most of our sites allow you to make these updates yourself via the program’s member profile pages.
Each email newsletter has instructions on how to unsubscribe.
Need help with an update, access, or unsubscribe request?
Contact the Support Team at: [email protected]. To aid in processing your request, please include the following details:
Contact information (your name, address, email, etc.)
Name of the program where you want the update applied
Details of the request (e.g. change of email address, unsubscribe from a newsletter, review of my personal information, etc.)
This policy also covers the personal information you provide to Sapa Ethnic Travel Customer Support.
Have additional questions or comments?
Q: What should I do if I have a privacy question after reading the policy and FAQ?
A: Like always, you can send your privacy questions and comments to [email protected]. We will use these items as input to future FAQ. Please do not send technical support questions to the privacy email address. Refer to s[email protected] for help with your non-privacy-related questions.
Q: Does this policy also cover personal information collected offline?
A: Yes. We strive to have consistent privacy practices for your personal information, regardless of the medium used to collect the information.
Q: What is Sapa Ethnic Travel’s corporate philosophy on privacy?
A: Sapa Ethnic Travel is committed to user privacy in our products and services.